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"What an awesome experience buying my new Honda Fury. Everyone from my salesman, Tomy Gunn, business mgr., Phillip Waggoner to even meeting the GM Cary Glandt - they all were fantastic. The people at Woods will go the extra mile to help with the purchase and equipping with you with everything you need to get out and ride. I would highly recommend this dealership to anyone."
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By: randal austin,TX
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"My first time walking into Woods I felt right at home. The people are very welcoming, especially to my family. I had my wife and two daughters with me, and my girls were excited to see the motorcycles. Everyone was not only helpful to me as far as my questions were concerned, but also to my little ones who were asking tons of questions. Mind you they're only 2 and 3, but they love motorcycles, and it was nice to see them interact with my kids the way they did. Everyone from the sales floor to the accessories was on top of their game. Not a single question that I asked went without full explanation. I even found out the difference between helmet brands as opposed to just trying to have something stylish. I always wondered why some helmets were 900 bucks while others were only 100. All of this, and I only had to ask a few simple questions and these guys filled me in on everything I needed to know. I love the place, and I'll definitely be a life long customer. "
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By: Cory Smithville,TX
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"As a new rider(less than 2 years on a bike) it can still be intimidating talking about motorcycles and accessories to arrogant sales people. This was not the case at all at your store. I came in to purchase a helmet and was helped by a gentleman named Brandon. He was extremely helpful and took the time to answer all of my questions. I am extremely impressed by your operation and will be back in the future. "
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By: Anonymous Austin,TX
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"took my 1999 Kawasaki Vulcan 1500 in for major engine service. Was extremely satisfied with the work done. Ethan McDonald gave great customer service with good communication and freindly can do attitude. Think about the mechanics that work there.....
Harley has 5 basic engines and 6 different frames....meanwhile the mechanics at Woods work on Yamaha, Honda, Kawasaki, Suzuki, the entire product line including jetskis and 4-wheelers...these guys know there stuff and do great work. I will use them in the future!"
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By: Anonymous austin,TX
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"Wood"s is the coolest store"
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By: Andrew Austin,TX
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"I was taking a 10,000 mile cross country trip. At 4,000 I stopped in and asked if they could help me out for an oil-change. They re-arranged their already full schedule and I was out the door in about 45 minutes. Thanks for the great service, guys."
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By: Thomas Lowell,MA
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"Gene Ross, who's not there any longer, was an outstanding salesman and Ted is also an outstanding service manager/technician.
Pedro Garcia"
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By: Pedro Leander,TX
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"My girl friend and I found our self’s on the side of the road about 10 miles south of Johnson City Saturday May 24th, with a flat on the back of a 2008 royal star venture. We started by call an 800 number for star service, but after being on hold for 22 minutes, I called my son, in Austin, to have hem locate a trailer and someone that might be able to replace a tire. As he started calling locations I continued doing the same. Looked like every one we called was closing or didn’t want to / or had no way to fix or change a tire on that bike. Thanks to my son and someone he knew or contacted at your location, was able to get us back on the road again. One of your service men handed me a card for a tow service that does big bikes and one of your cards. So in a big way thanks for being there when I/we needed you in a time of need. I would like to pass your info on to star services and touring if that’s okay with you. "
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By: Alfred Conroe ,TX
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"I went in on 05-28-08 for my 7,500 mile service and Ted took care of my visit with prompt and professional service."
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By: Pedro Leander,TX
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"I worked with Justin in purchasing a 2007 1000GSX-R and Thomas in parts with all of my gear. Both were AWESOME in taking care of me...patient and informative. I loved my experience with you guys and have recommended you to all of the people who have complimented my bike. I cant wait for my next purchase! "
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By: Alexis Austin,TX
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"Big E and Shane
I bought a 2004 Honda 919 Green awesome bike wicked fast and fun to ride,
Shane and Big made me feel at home everytime i came by to see what sales where on, never felt rushed to get a bike and i picked the one i wanted,
My only regret is that you are not in Killeen helping the rest of us soldiers and ex soldiers get great deals like i got.
You guys Are the best in the business
thanks alot
lee Watts (retired) active public servant)"
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By: lee killeen,TX
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"While at a Lone Star Voyager Rally I had a rear tire problem on my Voyager. After calling all the dealers around the Johnson City area with no luck on finding a tire I was wondering what to do about getting home. Then I noticed the coozie I had been given at the rally was from you guys so I thought I would give you a call to see if you had a tire. As luck would have it you did and the parts salesman said he would hold it for me. He also gave me directions to the store and said that you could get it on for me that day. I limped my bike in and they pulled it in right away and started on it. It was ready in about an hour. All of your salesmen and staff were very nice and helpful. I was very pleased with my experience at your dealership and wish that all dealers could treat their customers with that kind of service. Thanks again! I was able to return to the rally and ride the next two days instead of trying to figure out how to get home!
Kenneth Mcgee"
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By: Kenneth Arlington,TX
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"I've been interested in riding for a little while but never really took the leap until 4-5-08 when I convinced my wife to "allow" me (us) to buy a bike. The deciding factor was the rise in gas prices. As a I walked into the shop, I was immediately greeted by Kenneth. Great down to Earth guy, as are ALL the staff! As I tell him about being interested in a purchasing of a bike in the near future he tells me this will be a rewarding choice no matter what I buy or when I buy. I was hooked on the FIRST bike I saw! 2007 Honda Shadow Spirit. This is my first bike and it fits me pretty well, though it is a bit "small" for my 6'1" 180lbs. frame. The footrests could be a couple inches away from me but aside from that, it rides great! Well, the factory seat can be a bit of a pain in the butt but that can be replaced. Great buy! Great ride! Great customer experience! Thank You!!!"
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By: J HUTTO,TX
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"this is a cool place that should be open sundays too"
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By: uriel austin,TX
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"I have to honestly say that I was not used to such helpful customer service. Everytime I have gone into the store everyone has been so helpful even when I come in right before the store closed. I would just like to say, "keep up the awesome job!!" I will definitely be a loyal woods fun center customer. Thank You!!"
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By: Danny Austin,TX
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"i bought a 2005 cbr100rr repsol replica a couple of months ago and i love the bike i drive it every time i have a chance, thanks woods."
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By: Jose Austin,TX
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"I purchased my Ninja a little over a year ago and was so blown away by the overall experience that I had to email my complete satisfaction. Well I've been blown away again but this time by James Granberry in your service department. I was in an accident on my motorcycle where a guy pulled in front of me and hit me. While EMS treated my injuries (no broken bones thank goodness) I called the service department to inquire about getting my motorcycle towed to your dealership for repair. I was fortunate enough to have James answer the phone that day. He went out of his way to help me! He called Cycle Lift to come pick up my bike, and even made sure to secure my tank bag when it came in. The next day I went to drop off my key and there was James again going out of his way to make sure I was taken care of. An accident can be a terrible ordeal but James has made it all a little easier. You are lucky to have him working for you! Just another reason I am a lifetime customer of Woods Fun Center!
Thank You!
Debra Bailey
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By: Debra Austin ,TX
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"Your service are good, but need more casual clothes for riders with brand name i.e. Susuki. Also parts service too slow to get the part you order. Just my experience. Your services are great and on time."
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By: Miguel Round Rock,VA
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"I have purchased a few bikes from dealers in Houston. I must say that I just stopped in Wood's as I was going through Austin. The overall feeling I got made me come back and make the purchase. I will only buy from Wood's and I tell everyone that I know that is looking to just not even waste time and just head to Woods. My sales man Tommy was awesone and I really appreciate all his help.
Thank You
Tim Palazzolo"
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By: Tim Katy,TX
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"I just wanted to compliment you on your service staff. I bought a used vstar at Woods and have come in a couple of times for service or questions. One member of your staff in particular has gone out of his way to help me every time I come in.
i.e. The last time I was in, I needed to check my oil level. Mr.James Granberry not only took it upon himself to look up my service record (to make sure I got the right oil), but he came out to sit on my motorcycle, when I checked the oil, (in order to make sure the bike was level and the reading would be accurate). He then did the same thing again when I filled the oil, to make sure I didn't damage my engine by putting in too much oil.
This level of service, to help some one buying just a little engine oil is unheard of. Thanks for the wonderful experience. James is a real asset. Keep up the good job!"
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By: Steven S. ,TX
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"My name is Allen and I am writing you to let you know about the great service we have received time and time again from Mikey and Woods Fun Center. Our first two purchases (1 RC51 and 1 Yamaha 350 bruin) were bought through Link. After dealing with Link on two occasions, we decided only to deal with him exclusively. After the purchase of the Bruin, we learned that Link was no longer at Woods. Never the less, we met Mikey and have had the same, or better, results in all of our purchases. Just this year I have bought two Mini bikes, one CBR 600, 1 CBR 1000, 1 Yamaha 110 deluxe ski, and 1 Kawasaki STX-15F ski from Mikey. I would recommend Mikey and Woods to anyone. Mikey displays the type of professionalism that could easily be appreciated by anyone. When it comes to "Service after the sale" he is textbook at a minimum. I could go on and on about how much my family and I enjoy doing business with Mikey. Being a young business owner, it is easy to appreciate this level of professionalism. I would like to close this letter by saying that Mikey has no idea that I am writing this. I am sure you will find this true when you share this letter with him."
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By: Anonymous ,TX
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"I want to express my gratitude for the outstanding service provided by my salesman TRA. He was just plain awesome.
When I was first looking, he let me alone as requested, with no pressure whatsoever. When I was ready, he helped me with all of my questions and just made my motorcycle purchase a great experience.
I look forward to picking up my motorcycle next week, and to all future visits to your store. Thank you so much for everything TRA!!!!"
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By: Jamie S. ,TX
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